ECA MarketPlace 2025

Final Mile Delivery Innovation & Carrier Solutions Powered by Key Software Systems



ECA MarketPlace 2025

We were honored to be a proud sponsor of this year’s ECA: A Delivery Industry Alliance MarketPlace in Reno! A big thank you to the ECA team for organizing such a dynamic event.

It was a fantastic opportunity to reconnect with customers, forge new relationships, and showcase how the right software partner can help drive growth and efficiency in your business.

Let’s keep the conversations going—looking forward to seeing everyone next year in Texas!

Pickup and Delivery Driver Proximity Alerts

Keep your customers and consignees informed every step of the way with up to 10 fully customizable notifications delivered via email, SMS, or push alerts. One of our most popular features, proximity alerts, notifies recipients when a driver is within one mile of the pickup or delivery location. This real-time update helps consignees prepare for incoming packages, ensuring a smoother, more efficient delivery experience for everyone involved.

 

 

 

Customer Spotlight: Now Courier

At NOW Courier, we’re driven by understanding our customers deeply, anticipating their needs, and building genuine partnerships. We believe in delivering more than just packages – we’re about providing purposeful experiences and staying ahead of the curve.

 

 

To make that happen, we need the right tools. That’s where Key Software’s Xcelerator and MobileTek have been game-changers. It’s not just about tracking deliveries; it’s about having real control and real data at our fingertips.

What do I mean by that:

  • Fast data: Being able to query and export information quickly, so we can make smart decisions, fast.
  • Driver visibility: Mapping and tracing our drivers in real-time, so we know exactly where things are.
  • Proof of delivery, nailed: Geolocation of POD locations, so we have accurate confirmation, every time.
  • Delivery accuracy, guaranteed: Geofencing that cuts down on errors and keeps us on point.

For a company like NOW Courier, where we’re handling everything from specialized medical deliveries to larger expedited freight, Xcelerator and MobileTek give us the edge we need. It’s about being strategic, having a clear plan, and empowering our team to deliver excellence.

Key Software understands this. They’ve given us a system that aligns with our customer-centric approach and helps us build those strong, lasting relationships we’re known for. It’s not just software; it’s a partnership that helps us deliver on our promise.

Webinar Wednesdays!

A big thank you to Brian, Ray, and Gary from our Integrations Team for leading this month’s insightful Webinar Wednesday session! We took a deep dive into how our dedicated team designs and builds the essential APIs, EDIs, custom reports, templates, portals, and specialized services that power the Xcelerator build—filling functionality gaps and enhancing your overall experience.

Here’s a quick recap of what we covered:

– An in-depth look at the cutting-edge technologies we leverage to develop innovative, scalable solutions.
– A behind-the-scenes view of our team’s development process—how we tailor each project to meet your unique connection and integration needs.
– A preview of the productivity and efficiency tools we’re adopting this year to serve you better and faster.

Stay connected, and don’t miss the next opportunity to engage with our team and discover how we can help elevate your integration strategy.

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DRIVERLENS logo

IC’s are Joining DriverLens and are Looking for Carriers!

Leverage DriverLens to help in your driver recruitment efforts!

Exciting Update! Independent Contractors (ICs) are signing up for DriverLens at an impressive rate, and they’re actively searching for carriers like you! Over 120 IC drivers have already joined in the past few days across key areas like NYC, Los Angeles, Atlanta, Indianapolis, and Detroit.

These drivers are looking for reliable carriers—but they won’t be able to find you unless you take action and activate DriverLens now. And the best part? It’s completely FREE!

 

 

There are currently over 2500 available IC’s using DriverLens and it’s growing daily. Activating DriverLens lets you be seen as an available carrier option that IC’s can reach out to, to let you know they are open to perform deliveries for you.

There are multiple ways for your company to benefit from DriverLens…

    • It’s FREE to use, you have nothing to lose.
    • IC’s can see your Company listed as an available carrier option to connect with, right in their app.
    • Gain visibility to available IC’s on the DriverLens map by simply choosing to activate DriverLens.
    • Eliminate MobileTek costs and save $$ by adding the IC’s in your network to DriverLens.
    • Drivers are already equipped with MobileTek Core and able to scan, take pics, and VPOD’s.
    • Use the quote request to broadcast a delivery opportunity to multiple IC’s, improving your margin and adding a competitive edge, or take a gig economy first come, first serve approach.
    • Choose to only see IC’s that use your preferred Third-Party Administrator.