Archive for August, 2018

The face of online retail is changing rapidly in an attempt to keep pace with the rising customer expectations. According to a survey by consulting firm AlixPartners, published by Business Insider, consumers in the US have become more demanding with respect to shipping times of their online orders. Amazon’s quick delivery was found to be the major reason for such buyer impatience.

Those who subscribe to Amazon Prime are even more demanding, expecting their packages to be delivered the very next day. Delivering goods faster than other retailers can definitely give a competitive edge to an ecommerce business, helping them win consumer loyalty, says an expert at Key Software Systems.

Here are three ways e-commerce businesses can compete with Amazon’s two-day delivery.

1. CHOOSE THE RIGHT COURIER SERVICE

Courier and delivery services are rapidly growing in the US. In 2015, revenues of the North American Courier, Express and Parcel (CEP) market amounted to around $69.6 billion, a number that is expected to increase at a CAGR of 5% between 2015 and 2025, according to data published by Statista. However, not all of them can be relied on for quick delivery. An e-commerce company cannot assure timely delivery if they do not have the support of an efficient courier service that guarantees quick delivery. The good news is that with effective dispatch software, such efficiency is certainly within reach.

2. STREAMLINE YOUR PROCESSES

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Does locating an item in the warehouse always feel like finding a needle in a haystack? Other than choosing a reliable courier service, an ecommerce company needs to make some internal changes to improve their shipping processes. At any point of time, a business should be able to identify the location of every single items in stock. You can use barcode scanners to maximize efficiency and save time.

3. ENSURE PROMPT COMMUNICATIONS

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Once you have been able to locate each item for further processing and delivery, you need to be able to access it immediately too. To gain visibility and streamline operations across your company, a comprehensive, user-customizable and cost-effective software solution is a necessity, rather than a luxury. The courier dispatch software should also feature mobile device integration for prompt communications.

One of the very interesting ways in which businesses can achieve quick delivery is by choosing a courier company that has partnered with other courier services to increase its geographic footprint. This is possible by being linked to an online dispatch software that offers seamless, real-time information exchange.

Although two-day delivery isn’t the norm yet, customers are increasingly looking at next day and even same day delivery. So, are you ready to compete in this fierce environment?

If you own or run a business in the carrier industry, it’s vital you keep up with the latest trends to prevent your company from falling behind. The good news is that you can take advantage of recent software packages and mobile apps to keep your business on track for success and long-term profitability.

From applications that backup your files and let you create databases, to last mile delivery software, having the right apps on hand can make a positive difference. Keep reading to explore some of the top apps worth considering.

MOZY

All businesses must store customer data, financial reports, and other files that are vital to ongoing success. Some companies overlook the importance of creating backups and face the unthinkable as a result. Imagine the impact of losing your files and not being able to get them back; your business could fail.

Mozy is an easy-to-use, online backup solution that combats the problem and gives you peace of mind. Whether you need to store files generated by dispatch software or secure financial documents, Mozy will do it automatically.

FILEMAKER PRO

When you want a solution that lets you create, edit, and manage databases, FileMaker Pro is the product for you. Storing customer files, travel logs, and other data points that are critical to your carrier service are some of the things the system can do. Some people have trouble publishing this data to the internet when needed, but you will never encounter that issue if you use FileMaker Pro. This software features easy web integration so that you can publish your reports without stress.

DISPATCH MANAGEMENT SOFTWARE

As far as many carrier companies are concerned, mobile driver management tools from Key Software Systems are a great choice for streamlining communications to your mobile workforce. Our mobile software allows you to track accuracy with barcode scanning and track drivers with GPS. It also enhances the customer experience with SMS text messaging, giving you visibility for each step in the delivery process.

As a result, last mile delivery software gives you the power to find areas of weakness, so you can make improvements and boost your overall productivity.

FINAL THOUGHTS

Using the latest software and technological advances is key to beating the competition and staying relevant in a crowded market. You can create and manage reports with the touch of a button, and backing up your essential data will be easier than ever.

Distribution software lets you monitor every order you ship so that you can improve delivery times and keep your customers happy. If you are serious about keeping your business moving in the right direction, consider trying these apps right away.

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Social Reviews

Key Software Systems LLC IconKey Software Systems LLC

5100 Belmar Boulevard, Farmingdale

4.8 21 reviews

  • Avatar Excel Group ★★★★★ 5 months ago
    Key Software has been our vendor since 2009. We've been able to evolve the solutions we can provide to our courier clients because of the constant developments they make to their product. They have proven time and time again to be … More easy to work with. We truly value this partnership!
  • Avatar Mahir Butt ★★★★ 2 months ago
    Great company to work with have been a customer for a long time and I can honestly say that our experience has been great with this company thus far !
  • Avatar Adam Autera ★★★★★ 5 months ago
    Key has developed a truly amazing system. In the 15 years that I have been a user, the system has improved and expanded in many useful ways. It is an integral part of my company's growth, and is a selling point with new clients, both … More local, as well as international.
  • Avatar Zip Logistics Dispatch ★★★★★ 5 months ago
    Excellent product, Awesome Support and open to hearing new ideas.
  • Avatar Kyle Stewart ★★★★★ 5 months ago
    Outstanding courier and delivery software. Always on the cutting edge of the industry and open to customer feedback and ideas. The Key Software team is the best!!