Smartphones are not called smart for nothing. This is a device that easily fits in your pocket and has not only changed the way we live but has significantly altered the way we do business. More than 80% of all CEOs see mobile technologies as being strategically important for their enterprise, says an article on Forbes, since it leads us to new levels of connectivity and productivity.

The major benefit of having smartphones at workplace is when they have apps that increase productivity by automating different tasks, organizing time, encouraging collaboration and getting real-time updates from employees, says an expert at Key Software Systems.

Here are three major ways smartphones are changing businesses for the better.


Gone are the days when we used to stay chained to the office desk to complete our everyday tasks. As a new business strategy for workplace mobility, businesses are empowering their employees to work from anywhere, at any time and from any device. There is no need for the client to wait in limbo till the time the business tries to make up for an employee not being present in the office. Successful workplace mobility enables companies to instantly reach employees who work remotely, which leads to better workplace communication and higher productivity.


With a mobile device in one’s hands, people have become easier to reach than ever before. Mobile devices have enabled us to communicate across the globe at any time. A smartphone gives you the advantage of also sending various types of media through text messages, emails, cloud services and other platforms, and collaborate with the team through face-to-face video conferencing from wherever you might be. This adds additional layers of efficiency, encouraging even more seamless business communication. Access to social media platforms like Facebook and LinkedIn allows organizations to increase their social circles to build and maintain business relationships.


According to key findings of a 2016 CITO Research study, conducted on behalf of Apperian, 30% of respondents found apps to be really helpful in improving business processes, while 23% said that apps increased employee productivity.

Industries like logistics management & supply chain operations, which involve mobile resource management (MRM), are increasingly using courier management software to streamline their business processes and increase efficiency, especially through intuitive smartphone apps for drivers. Other than acting as a GPS mobile tracking solution, mobile solutions are being used to track mileage, manage schedule and timings, measure driver/field worker performance, interact with back-end systems, and automate vital information, such as hours of service (HOS), fuel tax reporting, fuel consumption and engine performance.

With such benefits, it is quite evident that businesses will continue to adopt smart solutions and mobile devices to improve their business processes and productivity.