XCELERATOR

The Definitive Delivery Management
and Optimization Solution

Highly Customizable * Incredibly Scalable * Overwhelmingly Powerful

WHAT IS XCELERATOR?

Xcelerator is a customizable high-performance delivery management solution that empowers you to deliver an incredible user experience to your employees, mobile workforce, customers, and consignees that span across Last Mile, Same Day & Next Day, Distribution, Scheduled, Routed and On-Demand deliveries. Xcelerator brings it all together, from dispatch automation to home delivery scheduling, route optimization, accounting, driver settlement, and more…

CUSTOMER X-PERIENCE

We've Got You Covered

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Solidify your customer relationships and attract new business with customer facing portals, apps, and resources that help them fall in love with your company on each delivery performed.

Your customers will love the live quoting, detailed customized tracking, and reporting they can receive from the customer portal or your branded mobile app with white label or App store presence. They’ll take you for granted with accurate ETA’s,  automated notifications, driver in-motion tracking and reporting based on their needs.

OPERATIONAL PRECISION

Always On Point

Delivery businesses are choosing Xcelerator as their delivery management and optimization software of choice for its unmatched versatility, reliability, and precision that Ops teams rely on to ensure customers and drivers are aligned every step of the way.

Customize your dispatch automation logic and choose between fully automatic or assisted dispatch to inject high-performance solutions in your Ops. The option to remain manual is also yours, feel free to go at your own pace. Provide your Ops team with real-time event monitoring and geofencing for extreme accuracy to ensure deliveries happen at the correct location. Your team can focus on exceptions, while you focus scaling your business.

DISPATCH

MAPPING

DRIVER

MAPPING

DELIVERY

GEO FENCING

Many carriers are taking on new delivery types, like Home Delivery to grow their business and take advantage of the ever-increasing need for Final Mile Delivery. As our customers’ technology partner, we adapted to those changes in the industry and have created a built-in Home Delivery Scheduling component, with 2-way chat to propel our customers efficiency and communication methods. We help carriers become more efficient by removing workarounds and “things to remember”, while also consolidating outside 3rd party systems that may be in use to account for the shortfall. Either way you look at it, Xcelerator helps you push performance to the next level.

OPTIMIZATION & AUTOMATION

Some Serious Horsepower

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Our engine brings complete visibility of stop-sequencing and ETA’s based on the best delivery approach with built-in Route Optimization. ETA’s factor in real-time traffic and are easily shared amongst operations, drivers and your customers; reducing touch points, phone calls and check-ins, while rounding out the customer experience. Combine Route Optimization with Dispatch Automation to throttle operations at your level of comfort. Choose from Manual, Assisted or Fully Automated Dispatch to help you scale with limited overhead, increase on-time performance, and put focus on the exceptions.

ASSISTED DISPATCH

OPTIMIZED STOPS

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Built-in Dynamic Route Opt and Sequencing. Eliminates 3rd party costs and support time Traffic Conditions

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Supplies customers and consignees the ETA’s from Real Time Traffic Conditions

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AI that learns from each delivery

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Late order consideration, Next-day reattempts

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Use with any form of dispatch automation, or none at all

SCHEDULING

Whether it is home delivery, product installation, service and/or maintenance calls, Xcelerator’s Scheduling feature enables a seamless scheduling experience for your customer service team and more importantly, your customers and consignees. Connect with customers via 2-way SMS for instant and easy scheduling and to handle unique requests, rescheduling needs, or even cancellations.

Home Delivery Scheduling

Xcelerator now brings you the convenience of Scheduling, whether it’s home delivery, product installation, service and/or maintenance, we’ve got you covered. Easily interact with customers via 2-way SMS for their scheduling needs and gain insight to when your customer schedules, cancels or re-schedules their delivery. When the delivery doesn’t go according to plan, work through the challenges with built in Case Management to reassure your customer of a swift resolution. Your team has the visibility, automation and toolset needed to ensure you continue to deliver an incredible experience for your customers.

INTERCONNECT

Your Xclusive Xcelerator Network

Interconnect is a built-in virtual network that is exclusive to Xcelerator customers and connects two Xcelerator user companies so they can freely exchange delivery opportunities between one another. The connection takes less than 5 minutes to establish and instantly provides both partners with a seamless, real-time solution for data exchange to complete deliveries. This Xclusive Xcelerator Network helps expand your geographic footprint, increases revenue, and elevates the efficiency of each delivery provider.

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Full Coverage
in all 50 states

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101 Companies
participated in an Interconnect transaction in 2021

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Over 2.5M
Orders in Interconnect since release

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Avg increase in revenue per company that used interconnect

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Eliminate shipment-status phone calls, faxes and emails with agents

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Leverage technology of your agent partners

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Maintain single point of contact for your customers

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Gain new business from partners in other regions

BACK-OFFICE TRACTION

Where the Rubber Meets the Road

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Back-office administrative teams provide the solid foundation that supports your operational excellence. In Xcelerator, Admin teams set the stage by easily creating custom pricing rules, lending to a flawless accounting process from invoicing to collections. Seamless credit card payment processing, and an effortless driver settlement process helps your team save hours-upon-hours of lost time that is currently tied-up with frustrating manual tasks. Apply automation rules to your accounting and HR process to gain even more traction.

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Only solution with full accounting

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Invoicing, Receivables, Driver Settlements, Collections, Reporting

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Credit Card processing

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Exportable to accounting packages like QuickBooks

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Runs on any browser

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Runs on any device – Smartphones, Tablets, PC’s

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Easy to update

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SSL & PCI

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Customizable dashboard

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Hundreds of standard reports

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Report Writer included

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Client Portal Reporting

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Social Reviews

Key Software Systems LLC IconKey Software Systems LLC

5100 Belmar Boulevard, Farmingdale

4.8 21 reviews

  • Avatar Excel Group ★★★★★ 6 months ago
    Key Software has been our vendor since 2009. We've been able to evolve the solutions we can provide to our courier clients because of the constant developments they make to their product. They have proven time and time again to be … More easy to work with. We truly value this partnership!
  • Avatar Mahir Butt ★★★★ 3 months ago
    Great company to work with have been a customer for a long time and I can honestly say that our experience has been great with this company thus far !
  • Avatar Adam Autera ★★★★★ 6 months ago
    Key has developed a truly amazing system. In the 15 years that I have been a user, the system has improved and expanded in many useful ways. It is an integral part of my company's growth, and is a selling point with new clients, both … More local, as well as international.
  • Avatar Zip Logistics Dispatch ★★★★★ 6 months ago
    Excellent product, Awesome Support and open to hearing new ideas.
  • Avatar Kyle Stewart ★★★★★ 5 months ago
    Outstanding courier and delivery software. Always on the cutting edge of the industry and open to customer feedback and ideas. The Key Software team is the best!!