Archive for June, 2021

With increasing demand and customer expectations, efficient dispatch management is becoming more important for businesses to stay competitive in the industry. In a 2018 survey, 92% of respondents revealed that they wouldn’t choose the same delivery company after three or four instances of poor customer service, according to an article by Forbes. So, you can’t afford to make any mistakes in your delivery process.

Effective dispatch management is crucial for ensuring fast and flexible delivery operations. Here are some helpful tips to maintain its efficiency:

1. AUTOMATE DISPATCHING

You can’t possibly run an on-demand delivery service without an automated dispatching process. You get more time to plan scheduled deliveries, but on-demand couriers need to be sent out as quickly as possible. It is estimated that same-day and instant deliveries might reach a combined share of 20%-25% of the entire last-mile delivery market by 2025, according to an article by McKinsey & Co.

To keep up with this growing trend, you need to invest in an automated dispatch solution that automatically assigns orders to the nearest drivers, enabling them to reach customers within a short time frame. This software automates the flow of valuable, customizable, and time-sensitive information to ensure accuracy, accountability, and greater profits, according to Key Software Systems.

2. OPTIMIZE DELIVERY ROUTES

If you are using route optimization software, your drivers can get access to the most efficient routes in a matter of minutes. This software takes into account several variables such as driver schedule, delivery windows, weather and traffic conditions, etc. to provide more accurate ETAs. It also allows you to plan for flexible delivery schedules, thus ensuring higher customer satisfaction levels.

3. EMPHASIZE MOBILITY SOLUTIONS

Many businesses are optimizing their courier dispatch process with the help of mobile devices. These on-the-go or mobility solutions offer several benefits such as image retrieval for digital proof of deliveries, real-time tracking, instant communication, and efficient route navigation. You can focus more on these solutions to optimize the courier dispatch system and increase revenue.

4. USE BIG DATA

With access to huge volumes of data, you can use predictive analytics to optimize your dispatch process. Big data is the next big thing for the dispatchers as you can use the actionable insights for rerouting, planning, inventory management, and even job allocation. It can also help you make well-informed decisions to boost your revenue.

Courier dispatch management may seem challenging at times. But, equipped with the right tools, you can optimize each process to ensure current and long-term profitability.

There were 5,333 fatal occupational injuries in 2019, the largest annual number since 2007, according to the figures released by the U.S. Bureau of Labor Statistics. That means that a worker died every 99 minutes from a work-related injury in 2019. Worker safety is a major concern in the logistics industry as well. That is why automation is recommended to not only help reduce the human error that can cause hazards, but also maximize efficiency and productivity.

Here are four big reasons why should invest in delivery management software to improve warehouse efficiency:

#1 INTERNAL AUTOMATION

Using delivery software with an integrated warehouse management feature, you can ensure process automation within your warehouse. Software on mobile devices such as smartphones and tablets can be used for more efficient management, improved protection of data, and real-time information through a single dashboard, according to a blog published by Key Software Systems.

#2 IMPROVE ACCURACY AND EFFICIENCY

Human beings are capable of many great things. But with an automated software created specifically for inventory management, companies can increase work efficiencies while minimizing error. Tracking inventory is a big challenge in every warehouse. It is estimated that American retailers suffered inventory loss (or shrinkage) amounting to $46.8 billion in 2018, according to an article by Forbes. Using the inventory management feature, you can find the right stock in no time and ensure greater inventory control.

#3 INCREASE SPEED

Speed is as important as accuracy within the warehouse, especially for distribution centers that serve retailers and shoppers. Automation helps in fulfilling the order requirements within no time and gives businesses a competitive advantage.

Using delivery management software speeds up the entire process because it automatically processes and integrates data in real-time. For instance, each time a product is taken off a shelf and scanned by a worker, an alert is sent to the managers to stock levels and enables them to take action accordingly. It improves efficiency and reduces the time required to fulfill the next order.

#4 REDUCE OPERATING EXPENSES

An integrated inventory management system in the delivery software often has floor simulators that allow managers to create potential floor plans within the system. You can determine the best place to keep certain materials, products, and equipment to optimize the flow of your warehouse. This kind of visibility also helps with creating demand forecasts that provide you valuable insights.

You can assess the products that are most popular with customers during specific times of the year and maintain stock accordingly. It will help you significantly increase profits while bringing down the operating costs.

Choosing a delivery software for your business can significantly improve the overall management. Embracing this technology and automating warehouse processes will help you achieve more streamlined and efficient business operations.

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Key Software Systems LLC IconKey Software Systems LLC

5100 Belmar Boulevard, Farmingdale

4.8 20 reviews

  • Avatar Excel Group ★★★★★ 8 months ago
    Key Software has been our vendor since 2009. We've been able to evolve the solutions we can provide to our courier clients because of the constant developments they make to their product. They have proven time and time again to be … More easy to work with. We truly value this partnership!
  • Avatar Soniq Transportation & Warehouse ★★★★★ 8 months ago
    Soniq has utilized Key Software's Xcelerator system for over a decade now. We are very happy with the system capabilities, ongoing improvement updates, and the support team!
  • Avatar Kyle Stewart ★★★★★ 8 months ago
    Outstanding courier and delivery software. Always on the cutting edge of the industry and open to customer feedback and ideas. The Key Software team is the best!!
  • Avatar Adam Autera ★★★★★ 8 months ago
    Key has developed a truly amazing system. In the 15 years that I have been a user, the system has improved and expanded in many useful ways. It is an integral part of my company's growth, and is a selling point with new clients, both … More local, as well as international.
  • Avatar Harold Boyett ★★★★★ 3 years ago
    We have been using Key Software's flagship products, Xcelerator and MobilTek since 2009. We are highly satisfied as it meets our needs and exceeds our expectations. The company provides a steady cadence of cutting-edge enhancements … More with each subsequent release. The software helps us to be a leader in our industry. All aspects of the delivery cycle are taken care of with ease and precision: from online customer access, order entry, dispatch, integration, tracking, gps, mobile workforce, commissions, invoicing, and all back-office functions.
  • Avatar Mahir Butt ★★★★ 6 months ago
    Great company to work with have been a customer for a long time and I can honestly say that our experience has been great with this company thus far !
  • Avatar Zip Logistics Dispatch ★★★★★ 9 months ago
    Excellent product, Awesome Support and open to hearing new ideas.

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