ABOUT US

Powering Couriers with an Automated
and Innovative Dispatch Software Solution

OUR MISSION

We believe that every delivery has a story, and it starts with you. That is why we built an ecosystem uniting accounting, delivery tracking and shipping, reporting, and more, to not only bring full delivery transparency to your customers, but to reduce errors and inefficiencies that stand in the way of over delivering on your customer expectations. We will drive the heavy lifting that keeps your business innovative with the latest technology so that you can focus on building connections with your customers.

OUR STORY

In 1999 Key Resource Solutions was contracted by a courier company to write a dispatch software solution.  At the time Key Resource Solutions was servicing Fortune 500 companies like: Waterford Crystal, CNA Insurance, All State, and the U.S. DOD.  Key Software Systems, LLC was born out of that contract in 2000, along with its fledgling product, Xcelerator.  From there, controlled steady growth enabled Xcelerator to become a recognized leader in logistics software due to the advanced technology, easy to use features, and strong business model.

Once Xcelerator took hold in the market; mobile workforce communication began to expand and grow into new areas driven by shippers requiring Signature Capture, Barcode Scanning and GPS.  At this time Key Software Systems, spun off MobileTek, LLC as a sister company which is owned and operated by the same Key Software Systems team.  MobileTek specializes in developing Mobile Software Solutions deployed on handheld devices, smart phones and tablets.  MobileTek is positioned to be one point of contact for customers needing hardware, software, and support of their mobile technology.

Now introducing Nexus. Nexus provides Shippers and 3PLs a connectivity-based solution designed to consolidate integrations, increase visibility to key metrics, optimize efficiency throughout the delivery process and maximize brand management across their nationwide deliveries being performed by Final Mile Carriers. The customizable nature of Nexus ensures that business rules and requirements are aligned with the needs of each Shipper and 3PL and the expectations of the customers they serve.

We are proud members of the following associations: ECA, CLDA, CDA, TCLA, FMA, NYSMCA, OSTA, XLA, and AEMCA.  AS a member of these associations, we support, sponsor, and attend all major events to gain industry knowledge, expand on existing relationships with customers, and establish new relationships and partnerships with shippers and carriers.

Key Software’s Principals, combined, have over 45 years of software development and IT experience with a mission to continuously provide the strongest and newest technologies coupled with old fashioned “the client first” service.

×

Social Reviews

Key Software Systems LLC IconKey Software Systems LLC

5100 Belmar Boulevard, Farmingdale

4.8 21 reviews

  • Avatar Excel Group ★★★★★ 6 months ago
    Key Software has been our vendor since 2009. We've been able to evolve the solutions we can provide to our courier clients because of the constant developments they make to their product. They have proven time and time again to be … More easy to work with. We truly value this partnership!
  • Avatar Mahir Butt ★★★★ 3 months ago
    Great company to work with have been a customer for a long time and I can honestly say that our experience has been great with this company thus far !
  • Avatar Adam Autera ★★★★★ 6 months ago
    Key has developed a truly amazing system. In the 15 years that I have been a user, the system has improved and expanded in many useful ways. It is an integral part of my company's growth, and is a selling point with new clients, both … More local, as well as international.
  • Avatar Zip Logistics Dispatch ★★★★★ 6 months ago
    Excellent product, Awesome Support and open to hearing new ideas.
  • Avatar Kyle Stewart ★★★★★ 5 months ago
    Outstanding courier and delivery software. Always on the cutting edge of the industry and open to customer feedback and ideas. The Key Software team is the best!!