Final Mile Forum and Expo

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February 24, 2023

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Final Mile Forum and Expo

Thank you to the CLDA for putting on an excellent Final Mile Forum and Expo event this year. It was wonderful to see friends and customers in the exciting city of New Orleans.

Attending events like the CLDA Final Mile Forum enables us to grow existing relationships and quickly form new ones. We also approach industry events as a chance to improve our products; listening to customers as they describe challenges and opportunities. We look forward to seeing everyone for the 2024 Final Mile Forum in Las Vegas!

If you haven’t attended the CLDA, you’re missing out!

Dispatch Automation

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Enhance Customer Relationships and Boost Your Business with Customer-Facing Portals and Apps

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2022 was a fantastic year for Key Software Systems – not only for our team, but for our customers who

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Fear of change is the #1 reason companies stay with an underperforming software application. The process seems daunting, and it

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Identify your top 3-5 business challenges that need to be addressed with new technology. Discussing these challenges openly can be

FEATURES TO LOOK FOR IN COURIER DISPATCH SOFTWARE

The growth of e-commerce has driven businesses to look for convenient ways to tap into the potential target markets presented

YOUR APP. PERFECTLY CRAFTED. BEAUTIFULLY BRANDED.

Engineered for Storefront or White Label Deployment Your clients know you, love you, and most importantly, they trust your brand.

KEY SOFTWARE SYSTEMS TAKES BIG STRIDES TOWARDS FINAL MILE, SCHEDULING, AUTOMATION, AND MORE WITH OCEANA RELEASE

Every year, the Key Software Systems team releases updates and new features to their Xcelerator Final-Mile Delivery platform and MobileTek

7 SIGNS OF A BEST COURIER SOFTWARE

In May 2020, there was a huge increase in web searches for online grocery delivery, amid the COVID-19 outbreak. These trends

WHY GPS TRACKING IS A MUST IN YOUR COURIER TRACKING SOFTWARE

With GPS tracking, you have real-time information about every driver’s whereabouts and can make informed decisions to increase efficiency. For instance, the

TOP TRENDS TO LOOK OUT FOR IN LAST-MILE DELIVERY

The increasing demand for e-commerce and steadily rising consumer expectations have put more pressure on retailers to improve the delivery

HOW TO PICK THE RIGHT COURIER SOFTWARE TO ATTRACT BUSINESS

There was a strong trend in growth in last-mile delivery pre-pandemic, which was proving challenging for businesses but also driving

COMMON DELIVERY MISTAKES AROUND THE HOLIDAYS AND HOW TO AVOID THEM

The supply chain proved to be a critical lifeline during the pandemic-induced restrictions. As the holidays are coming around the

WHAT IS THE NEXT BIG TREND IN LOGISTICS?

The logistics industry has been witnessing a constantly growing demand over the years. It has given rise to technological advancements

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Automation is rapidly transforming almost every aspect of the entire parcel delivery chain. You will find businesses of all shapes

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The increasing popularity of mobile and its instant connectivity feature has led to a dramatic shift in the way logistic

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The global courier, parcel, and express market is consistently growing along with rising demand and customer expectations. This market has

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There were 5,333 fatal occupational injuries in 2019, the largest annual number since 2007, according to the figures released by the

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Route optimization means determining the most efficient routes in terms of cost, resources, and time for a mobile workforce. It

PINNACLE LOGISTICS CUSTOMER SUCCESS STORY

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Optimizing field operations is all about prompt reactions and efficient allocation and management of resources. Driven by B2C growth, it

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The Courier, Express, and Parcel (CEP) market is growing at an exponential rate. It is estimated to be around 90

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There has been constant pressure on the retailers to improve the last-mile fulfillment experience of their customers. According to a recent

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The courier industry has been consistently evolving to match up with the growing demand and optimize service delivery and support.

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Ecommerce has seen astronomical growth in the past few years. With this, the logistics and courier market has been growing

WHAT IS COURIER DISPATCH SOFTWARE AND WHY DO YOU NEED IT?

In this ecommerce-driven era, the volume of deliveries is rising at a tremendous rate. In fact, between 2010 and 2019,

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The global logistics and supply chain market size is expected to grow from $2,734 billion in 2020 to $3,215 billion

WHY IT'S IMPORTANT TO HAVE FAST AND ACCURATE COURIER SOFTWARE?

The COVID-19 pandemic has been devastating for the global economy, and the courier industry hasn’t been spared either, despite the

HOW CAN SERVICE FINAL MILE SOFTWARE CAN SAVE YOU MONEY?

In 2019, the global courier services market was valued at around $341 billion, according to a report by 360 Markets Update.

5 WAYS LAST MILE DELIVERY SOFTWARE WILL MAKE YOUR BUSINESS MORE EFFICIENT

Using a delivery management software to offer last mile delivery to customers is a good way to improve business operations.

5 INDUSTRIES THAT WOULD BENEFIT FROM COURIER SOFTWARE

The majority of people today value speed in fulfillment and delivery. Instead of being willing to wait for packages and

HOW TO TELL WHEN YOUR DISTRIBUTION SOFTWARE NEEDS AN UPGRADE?

To stay ahead in the global race, strategic business changes are essential for courier companies. This is what can help

WHAT IS A COURIER SOFTWARE SYSTEM AND HOW CAN IT HELP YOUR BUSINESS?

If you are looking for a way to increase the profitability of your carrier service, you are likely wondering what

CAN ELECTRIC VEHICLES INCREASE SUPPLY CHAIN EFFICIENCY?

Electric vehicles, the environment friendly alternative to their petrol and diesel counterparts, can revolutionize the current delivery systems. This green

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Technology advances have changed the way courier services operate. Not even a decade ago, last mile delivery services were utilizing

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By 2025, the global last mile delivery market is estimated to reach $61,573 million, up from $31,198 million in 2018,

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Supply chain management is especially important for pharmaceutical companies. From packaging to medications, there are many types of supplies that

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Last mile delivery continues to be one of the biggest challenges faced by courier and shipping companies. It also tends

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Communication, or information exchanges, is vital for any business. This is not limited to human interaction. API, application programming interface

WHY ARE SHIPPERS INTERESTED IN LAST MILE LOGISTICS FUNCTIONS?

In shipping and logistics, every mile counts. While many companies focus on the start of the journey, it is actually

THE GROWING IMPORTANCE OF GPS TRACKING IN THE 21ST CENTURY

Of the many advancements in logistics and shipping, one of the most powerful is GPS tracking. GPS allows vehicles to

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Armies throughout history have had problems with their supply chains. From Hannibal being cut off by Scipio Africanus to Rommel’s problems

HOW HAS ECOMMERCE AFFECTED THE WAREHOUSING INDUSTRY?

The world is changing faster than ever before, with advances in technology altering the way we do things in almost

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The idea that smartphones have irrevocably changed the world is hard to dispute. After all, you only need to watch

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The global logistics industry has had to evolve very quickly with the rise of e-commerce and digital literacy. Global supply

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In decades past, the entities that handled supply chain issues for large companies were much more separated. However, technology and

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IMPORTANCE OF AVOIDING A NEGATIVE SHIPPING EXPERIENCES FOR E-COMMERCE COMPANIES

Humans are a mixed evolutionary bag. Some of the same mental adaptations that make it possible for your customers to

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In today’s highly competitive business landscape, the primary path to success lies in being able to not only meet but

HOW TO USE COURIER MANAGEMENT SOFTWARE TO MANAGE YOUR BUSINESS

Connected technology is changing delivery on every level. It’s improving the way logistics depots house and retrieve parcels; it’s even allowing

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In the current era of rapid business growth, expectations of customers from delivery services have risen exponentially. This has led

THE MANY WAYS MOBILE DEVICES HAVE CHANGED HOW WE COMMUNICATE

Smartphones and other portable devices have changed the way we communicate with our friends, family, and business contacts. Most of us send

DELIVERY TRENDS FOR 2019

It’s projected that the local courier delivery market will reach nearly $107 billion in 2019. Much of this will be

HOW COMPANIES DETERMINE HOW MUCH TO CHARGE FOR SHIPPING?

According to a survey published in a paper by Harvard Business School, 44% of people said that the most recent reason

TIPS ON MANAGING THE PRODUCTS LEAVING YOUR WAREHOUSE

Ecommerce sales in the US are expected to grow from an estimated $504.6 billion in 2018, to more than $735

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Today’s consumers have the ability to instantly transfer money, watch any show they want, and access music with the tap

WHAT YOU NEED TO KNOW ABOUT LAST MILE DELIVERY

Global e-commerce sales is expected to reach $3.3 trillion in 2019, rising to a whopping $4.5 trillion by 2021, says an

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Holidays and the ensuing winter months are tough times for courier and delivery services. Increased parcel volumes on account of

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If you run an e-commerce shop and want to stay relevant throughout 2019, it’s vital you learn what your customers

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Cost efficiency has become a buzz word for business all over the world. More than 65% of businesses plan to

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1. WHAT ARE THE KEY BENEFITS OF COURIER DISPATCH SOFTWARE? The key advantages of courier dispatch software include: Streamlined operations

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Route planning without appropriate software and powerful tools can be a nightmare. And, it can take away hundreds of manhours

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If you manage a business and ship items to your customers, you may be wondering how you can improve your

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Ask any e-commerce consumer what they most desire and they are likely to say – getting their ordered packages delivered

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It’s astonishing how quickly the world of commerce has changed since digital technology became commonplace in business. Most companies now

CAN YOU COMPETE WITH AMAZON'S 2-DAY SHIPPING?

The face of online retail is changing rapidly in an attempt to keep pace with the rising customer expectations. According

IMPROVE YOUR BUSINESS WITH THESE MOBILE APPS

If you own or run a business in the carrier industry, it’s vital you keep up with the latest trends

ENHANCING LAST MILE SOLUTIONS WITH COURIER SOFTWARE

CDL Last Mile Solutions is a high-volume overnight distribution service with a regional footprint, covering the New York/New Jersey Tri-State area.

HOW MAJOR COURIER COMPANIES OPTIMIZE THEIR ROUTES

Have you ever noticed how scout bees fly long distances in random directions to find food and notify everyone else

BEST PRACTICES FOR MASTERING COURIER MANAGEMENT

There’s no one way to run a fulfillment company. Unlike many industries, this field is wide open to experimentation. You

HOW TO MEASURE DELIVERY PERFORMANCE WITH SOFTWARE IN 3 SIMPLE STEPS

If you’ve set your sights on business growth, you should be open to suggestions for improvement for your courier organization.

HOW ECOMMERCE HAS IMPACTED THE SUPPLY CHAIN

Consumers interacting only with their computer or mobile screen might feel that e-commerce just about shopping online. However, it is so

HOW SMARTPHONES HAVE CHANGED BUSINESS

Smartphones are not called smart for nothing. This is a device that easily fits in your pocket and has not

MOBILE BARCODE SCANNING CREATES DELIVERY VISIBILITY

Scandit technology helped CDL Solutions build an app to deliver 100% visibility into their “last mile” delivery process. See how

HOW TO IMPROVE WAREHOUSING EFFICIENCY WITH COURIER MANAGEMENT SYSTEMS

Todays’ consumer is more discerning than ever before. They are not ready to compromise on delayed shipments or bad quality

2018 ECOMMERCE TECHNOLOGY TRENDS

Technology continues to change the way consumers shop and how businesses fulfill orders. As 2018 unfolds, we need to watch

TOP KPIS FOR A COURIER SERVICE YOU SHOULD BE TRACKING

For a business, it is crucial that performance is assessed at multiple levels to evaluate their success in reaching targets. According

TIPS FOR USING DELIVERY SOFTWARE IN YOUR BUSINESS

Customers in today’s fast-paced e-commerce landscape are demanding optimized delivery experiences. B2C companies are rising to the challenge with solutions

TOP WAREHOUSING TRENDS FOR 2018

Customers today are more demanding than ever before. Their expectations have dramatically increased, where they now want products not only

OVERCOMING THE CHALLENGES OF LAST-MILE DELIVERY

Transporting packages efficiently from manufacturers to customers has always been a challenge, but changing demands for route optimization are putting more pressure

HOW TECHNOLOGY IS CHANGING THE COURIER INDUSTRY

Software and hardware technologies have been evolving at a rapid rate for several decades, and recent advancements have revolutionized the

THE CHANGING FACE OF DISTRIBUTION MANAGEMENT

Change is the only constant of every growing business today. The ability of a business to adapt to these changes

HOW COURIER SOFTWARE CAN REDUCE COSTS

With the increasing demands of today’s consumer, the courier industry has become more complex and diverse than ever before. Service

TECH TRENDS THAT ARE CHANGING THE COURIER INDUSTRY

The courier industry is taking a new direction as a result of technology. Unlike in the past, the services are

HOW TO GROW YOUR E-COMMERCE BUSINESS WITH COURIER SERVICE SOFTWARE

An eCommerce business thrives on two factors – product quality and the robustness of its delivery network. However, with recent

IMPROVING EFFICIENCY OF YOUR SUPPLY CHAIN WITH DELIVERY SOFTWARE

In today’s fast-paced, competitive environment, being the best supplier available to our clients requires managing several facets of the delivery

EVER CHANGING TRENDS IN COURIER SAFETY

According to a report titled, Technological Disruption and Innovation in Last-Mile Delivery, the e-commerce market in the US is projected to

THE EVOLUTION OF PRODUCT DELIVERY

Product delivery is known as the process of transporting goods from one location to a predefined destination. Packages have been

CAN YOUR ECOMMERCE SOFTWARE COMPETE WITH AMAZON?

If you run an ecommerce site that delivers products to clients, there are a couple types of solutions that are

HOW DRONES ARE IMPACTING DISPATCH METHODS

In December 2016 in the UK, a successful trial of Prime Air drone delivery was completed. During this feat, a

HOW DELIVERY SOFTWARE IS CHANGING THE GAME FOR FOOD DELIVERY

According to a November 2016 report by McKinsey & Co on The Changing Market for Food Delivery, the worldwide market for

TOP SUPPLY CHAIN MYTHS BUSTED

As much as we may enjoy seeing certain supply chain myths pop up time and time again, we feel that

TOP SUPPLY CHAIN MYTHS BUSTED

As much as we may enjoy seeing certain supply chain myths pop up time and time again, we feel that

LOGISTICS TRENDS TO KEEP AN EYE OUT FOR

Did you know that the spending in the logistics and transportation industry totaled $1.48 trillion in 2015 and accounted for

WHY OMNI-CHANNEL IS THE FUTURE OF E-COMMERCE

At the moment, Omni-channel is perhaps one the hottest trends in supply chain management. CPG (consumer packaged goods) manufacturing is

THE COURIER INDUSTRY IS USING TECHNOLOGY FOR EFFECTIVE MARKET PENETRATION

The eCommerce industry is massively contributing to the growth of the courier sector, which has led to courier companies experimenting

HOW TO CHOOSE THE BEST COURIER DISPATCH SOFTWARE

According to data published by Oxford Economics, contributing $80 billion to the world GDP in 2008, equivalent to the contribution made

5 CHALLENGES OF LAST MILE DELIVERY FOR ECOMMERCE [INFOGRAPHIC]

No longer do we see the internet as an untapped source of revenue growth for companies, rather, the competition in

MOBILETEK STREAMLINES SAME DAY DELIVERY, ADVANCING MOBILE BARCODE SCANNING TECHNOLOGY AND FUNCTIONALITY WITH SCANDIT PARTNERSHIP

MobileTek by Key Software Systems, is proud to announce a newly formed partnership with Scandit, a leading provider in mobile

NEW MARKET DEVELOPMENT IS A POWERFUL GROWTH STRATEGY

Only 0.036% companies ever reach annual sales of $1 billion, according to an article by business magazine, Inc.com. Most businesses that

4 WAYS TECHNOLOGY HAS CHANGED THE DISTRIBUTION INDUSTRY

No product would reach the end user if it isn’t for the distribution industry. Whether you are a manufacturer, own

4 SIGNS YOU NEED A BETTER SOLUTION FOR COURIER MANAGEMENT

Did you know there are more than 7,500 delivery and parcel companies actively working in the US? These figures published in

THE TOP 3 CHALLENGES LOGISTICS COMPANIES FACE

According to an article published in Supply Chain 24/7 in 2015, a study conducted by BVL in 62 different countries revealed that

IS IT TIME FOR NEW COURIER MANAGEMENT SOFTWARE?

DOES YOUR CURRENT SOFTWARE PROVIDER OFFER A STABLE AND DEPENDABLE PLATFORM? With most businesses operating 24/7, it is important that

CHECK OUT OUR NEW OFFICE MURAL

Our new office 3d rendered wall art.

THE FLORIDA MESSENGER ASSOCIATION LUNCH AND LEARN SERIES

The Florida Messenger Association has had a busy summer with its annual Lunch and Learn series happening throughout the state

METRO 1 COURIER DELIVERY AND LOGISTICS, A LEADING REGIONAL SAME-DAY AND FINAL MILE COMPANY IN TEXAS ACHIEVES SUCCESS WITH XCELERATOR AND MOBILETEK

Wall Township, NJ – Key Software Systems, makers of Xcelerator and MobileTek, first met with Metro 1 Courier Delivery and

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