Archive for October, 2018

1. WHAT ARE THE KEY BENEFITS OF COURIER DISPATCH SOFTWARE?

The key advantages of courier dispatch software include:

  • Streamlined operations
  • Helps businesses optimize their resources
  • Route optimization saves time and money
  • Better access to time sensitive information
  • Helps attract new clients with quality online mapping, tracking and shipping
  • Built-in accounting reduces invoicing time
  • Tracks driver performance and generates reports identifying stops, speeding activity, idling and more
  • Offers GPS mapping to track location of vehicle & driver
  • Reduces wear and tear and expensive fuel usage costs
  • Offers customizable reports for detailed analysis
  • Ensures quick and easy mobile reporting.

2. WHAT ARE THE CHALLENGES A COURIER BUSINESS MAY FACE?

The major challenges most commonly faced by courier businesses include:

  • Proper utilization of assets and resources
  • Details about the package
  • Details about the fleet/vehicle delivering the package to the recipient
  • Tracking customers who have requested deliveries
  • Minimum control over unforeseen incidences on the road
  • Scheduling and tracking vehicles
  • Management of geographically dispersed teams
  • Monitoring driver behavior and safety

3. WHAT ARE THE DIFFERENT PHASES OF A COURIER BUSINESS?

There are five major phases of a courier business:

  1. On-demand
  2. Routed and scheduled work
  3. Distribution and cross docking operations
  4. Warehousing
  5. LTL

4. WHAT IS COURIER DISPATCH SOFTWARE?

Courier dispatch software is designed to meet the end-to-end needs of a courier business. Web-based courier dispatch software tracks and traces order entry, driver entry, dispatching and automatically schedules vehicles/drivers to achieve the most efficient delivery. It offers features like GPS tracking and dashboard alerts to ensure timely delivery and improve driver safety. The key advantage of such software is real-time monitoring and reports.

5. WHAT ARE THE KEY FEATURES OF COURIER TRACKING SOFTWARE?

  • Reporting
  • Real Time Visibility
  • Dynamic Route Optimization
  • Integrations
  • Accounting
  • GPS
  • Mobile Communications
  • Barcode Scanning
  • Warehousing
  • SMS

Picture

6. WHAT IS DASHBOARD REPORTING?

Dashboard reporting is the process of displaying key performance indicators (KPIs) and analytics of a project on a single screen, to track and manage its progress, while identifying the problem areas. The best courier software offers a user-friendly interface that works across any mobile operating system.

7. WHAT ARE THE BENEFITS OF DASHBOARD REPORTING?

The key benefits of dashboard reporting include:

  • Highlights real-time or historic data of all business happenings
  • Helps visualize the KPIs and other strategic data
  • Sends alerts when something goes wrong
  • Is viewable on a smartphone or tablet

8. WHAT IS DYNAMIC ROUTE OPTIMIZATION?

The process of finding the shortest and most cost-efficient route between two points is known as route optimization. In modern courier dispatch software, the dynamic route optimization feature is seamlessly integrated in the on-demand, distribution and scheduled/routed environments. Based on current information, the route is modified to achieve time and cost savings.

9. WHAT FACTORS ARE TAKEN INTO CONSIDERATION IN FINDING THE BEST ROUTES?

The key factors considered while determining the most optimal route include:

  • Number of required stops
  • Location of stops falling on the route
  • Intersections and turns (especially left-hand turns)
  • Traffic status in real time
  • Weather conditions
  • Nearest vehicle/driver to the destination
  • Vehicle’s stop dwell time
  • Vehicle’s capabilities

10. WHAT ARE THE BENEFITS OF ROUTE OPTIMIZATION?

The major benefits of route optimization include:

  • Increased productivity of dispatcher
  • Ability to identify the most cost-efficient routes
  • Encourage positive word-of-mouth advertising
  • Significant reduction in fleet operational costs
  • Reduced mileage, fuel costs and maintenance costs
  • Help win customer trust and loyalty
  • Smooth scheduling and last mile delivery.

Route planning without appropriate software and powerful tools can be a nightmare. And, it can take away hundreds of manhours every week, without any real value addition. Messy paperwork, managing the flow of documents, trying to stay connected with drivers and finding out the delivery status of each package can be harrowing. Not to mention the high probability of human error and the reshuffling and rerouting arising from low visibility and poor communication. All this effort is invested without any real data collated for analyzing issues and improving the planning process. All these problems can be avoided with software that has dynamic route optimization, saving manhours, improving coordination and enhancing customer satisfaction with on-time delivery.

WHAT IS DYNAMIC ROUTE OPTIMIZATION?

Dynamic route optimization is a feature that comes integrated with advanced courier management and logistics software that has been especially designed to cater to the needs of on-demand, scheduled/routed work and distribution environments. This software can be accessed anywhere and at any time on smartphones, tablets, laptops and PCs.

Route optimization enables courier companies to plan routes within minutes, while considering real-time scenarios including traffic congestion, changing weather conditions and road construction or obstructions. The routes provided by such software are 100% optimized, accurate and obstacle less, says an expert at Key Software Systems.

ADVANTAGES OF DYNAMIC ROUTE OPTIMIZATION

Let’s look at some of the main benefits of dynamic route optimization for courier companies.

HELPS SAVE FUEL

Rising fuel costs have become the single largest and most volatile component of total costs of courier and logistics companies and account for more than 60% of total US logistics costs, says an article by the NAOIP Research Foundation. In the absence of optimized routes, drivers may waste time and fuel searching for their destination. Route planning can help identify the shortest and best routes to a destination and the specific vehicle that will make the pickup and drop-off most efficient.

INCREASES DRIVER’S SAFETY

Drivers of a fleet for a courier company are exposed to unfamiliar territories, congested traffic, harsh weather conditions and unexpected circumstances on the road. All these factors can increase their stress levels, which causes distractions and severely affects reflex time, making drivers more prone to accidents, says an article published by The O’Brian Firm. Having the best route in hand, that has been identified avoiding adverse weather and traffic conditions, can make driving far less stressful, ensuring driver safety.

REDUCES OVERALL EXPENSES

Dynamic route optimization significantly reduces managers’ time in planning the best routes and helps adjust quickly, with real-time data available at the fingertips. Managers can also easily track each driver and identify inefficiencies to take corrective action, reducing overtime payments. It also helps reduce vehicle wear and tear, thereby lowering maintenance costs.

Dynamic route optimization makes last mile delivery more efficient, resulting in higher customer satisfaction.

If you manage a business and ship items to your customers, you may be wondering how you can improve your productivity. We know it’s stressful to track orders and hope that your drivers are taking the fastest route to deliver products to consumers. Now, you can have much more control over your operations. You will soon discover how the internet has changed the way products reach the destination, and how you can take advantage of the latest technological developments. Key Software Systems has the latest courier software and last mile delivery software on the market.

ORDER TRACKING

Making sure your orders reach their destination on time starts way before they find their way onto your trucks. Staying ahead of schedule begins when you receive your order and prepare it for fulfillment, preventing your company from wasting time and money. Courier software allows you to see the second you get an order so that your team can respond without delay.

You will no longer need to waste time checking logs or calling the receiving center to know when to send a new shipment to a customer, and you can view all open orders from any computer or smartphone with an internet connection.

LOAD TRACKING

Our last mile delivery software allows you to have more control over the loading process than you once thought possible. When your dock workers grab the box and scan it before placing it in the truck, the dispatch management software will automatically mark the item as loaded. Knowing the exact minute your orders reach the truck lets you find areas that you can improve to enhance your delivery times. Increasing your productivity not only boosts your profit, but it also makes your customers happy.

FLEET STATUS

Those who use the solutions of Key Software Systems know where each vehicle in their fleet is at all times. If a truck does not arrive on time, you can review the logs and see where it went wrong so that you can avoid the issue in the future.

Your drivers won’t need to worry about getting lost because they will always know the best route to use. This feature makes a huge difference by letting you maximize your effort and efficiency. When you see how much faster your fleet can perform, you will know taking advantage of the latest technology was a smart move in the right direction.

FINAL THOUGHTS

The internet changes the way products reach end users by allowing businesses to have much more control. over their fleets. From tracking orders and load times to monitoring trucks on the road, dispatch management software improves the way you do business. The speed with which you can get your products to their destination will make you smile, and the people you serve will also be pleased with the improvements.

If you want to stay ahead of the herd and keep your business on track, embracing technology and looking to the future are the answer. Keeping track of your team will be simple and boosting your efficiency will make you shine.

×

Social Reviews

Key Software Systems LLC IconKey Software Systems LLC

5100 Belmar Boulevard, Farmingdale

4.8 20 reviews

  • Avatar Excel Group ★★★★★ 8 months ago
    Key Software has been our vendor since 2009. We've been able to evolve the solutions we can provide to our courier clients because of the constant developments they make to their product. They have proven time and time again to be … More easy to work with. We truly value this partnership!
  • Avatar Soniq Transportation & Warehouse ★★★★★ 8 months ago
    Soniq has utilized Key Software's Xcelerator system for over a decade now. We are very happy with the system capabilities, ongoing improvement updates, and the support team!
  • Avatar Kyle Stewart ★★★★★ 8 months ago
    Outstanding courier and delivery software. Always on the cutting edge of the industry and open to customer feedback and ideas. The Key Software team is the best!!
  • Avatar Adam Autera ★★★★★ 8 months ago
    Key has developed a truly amazing system. In the 15 years that I have been a user, the system has improved and expanded in many useful ways. It is an integral part of my company's growth, and is a selling point with new clients, both … More local, as well as international.
  • Avatar Harold Boyett ★★★★★ 3 years ago
    We have been using Key Software's flagship products, Xcelerator and MobilTek since 2009. We are highly satisfied as it meets our needs and exceeds our expectations. The company provides a steady cadence of cutting-edge enhancements … More with each subsequent release. The software helps us to be a leader in our industry. All aspects of the delivery cycle are taken care of with ease and precision: from online customer access, order entry, dispatch, integration, tracking, gps, mobile workforce, commissions, invoicing, and all back-office functions.
  • Avatar Mahir Butt ★★★★ 6 months ago
    Great company to work with have been a customer for a long time and I can honestly say that our experience has been great with this company thus far !
  • Avatar Zip Logistics Dispatch ★★★★★ 9 months ago
    Excellent product, Awesome Support and open to hearing new ideas.

You cannot copy content of this page