Connected technology is changing delivery on every level. It’s improving the way logistics depots house and retrieve parcels; it’s even allowing drone-powered medical sample delivery. What do these possibilities mean for logistics companies? Better courier delivery software might just be the key to keeping logistics companies moving in the correct direction.


Many of the futuristic technologies that promise to revolutionize logistics are double-edged swords. For instance, drone delivery may be a great perk to offer your consumers, but it’s also a potential business pressure — If you’re considering it, then your competitors probably are too. Pressures can also come from other market sectors. For instance, next-day commerce demand is prompting more retailers to search for delivery providers that offer fast consumer turnaround.

These forces mean that as promising as advanced courier technologies may be, their success hinges on proper deployment. In other words, forward-thinking enterprises and early adopters need courier service software that makes it easy to track new forms of delivery activity, gather performance data, and build repositories of useful feedback information.


There are many approaches to managing a company with courier software. While it’s up to each firm to implement a system that works, leaders should keep these four key principles in mind:

1. Integrate Everything Into One Solution

Although there’s such a thing as trying to do too much at once, courier systems shouldn’t have this problem. Delivery dispatch software must be able to handle everything from warehousing and same-day distribution to invoicing and accounting. Management tools that offer one-stop solutions drastically lighten workloads. By preventing users from having to switch apps and workflows, they heighten efficiency and keep distributed organizations moving in the same direction.

2. Pick Tools That Support Your Current System Right Out of the Box

You shouldn’t have to move mountains to get your new delivery dispatch tool working with your existing e-commerce platform or payment gateways. Even though some setup is usually par for the course, you’ll reap more rewarding results by seeking out a platform with minimal deployment lead time.

3. Use Every Ounce of Available Data

One of the biggest strengths of courier dispatch dashboards is that they incorporate powerful filtering tools. These functions make it far easier to understand business intelligence that might otherwise become overwhelming. They also enhance your capacity to step back and look at situations from a broader viewpoint.

4. Democratize Information Access

Restructure the way you operate by putting feedback on center stage. Using your software’s reporting tools to automatically distribute detailed status updates to your team leaders can ensure that everyone’s eyes stay on the ball — even if they’re looking at it from different angles.


The connected dispatch world of the future is all about accomplishing more with fewer resources. Achieve great things with a software ecosystem that exposes the essential data underlying your industry. Learn more about why Xcelerator is the right option today.