Powerful Comprehensive Software for Final Mile Delivery
Customized logistics and final mile delivery providers require a technology platform that brings agility, speed, and automation to keep your teams and customers synchronized throughout the delivery lifecycle. Final Mile delivery providers are choosing Key Software for a customizable technology platform that delivers results across on-demand, e-commerce, retail, same day & next day distribution, scheduled & routed, and warehousing verticals. From integrations to settlements and invoicing, Key Software has you covered!
Reduce phone calls and improve customer satisfaction.
Our built-in 2-way SMS chat module allows you to communicate with customers/consignees or drivers with ease. Xcelerator’s 2-way chat supports multi-media videos, images, and custom pre-built chat templates to quickly send important messages to customers, consignees, and drivers. A full per-order audit trail of all communications between customer, consignee, and driver is logged and visible to the customer service team to ensure nothing is missed. Customers also leverage the 2-way chat to broadcast critical messages in bulk, to drivers and customers. Simple to use and proven to help ensure communication failures are a thing of the past.
As the leading provider of courier and dispatch management software, we serve clients of every size across the nation. We encourage you to compare our software and support against that of our competitors and we're confident that you'll want to join the over 250 companies we serve and are proud to have as valued clients.