Archive for May, 2018

If you’ve set your sights on business growth, you should be open to suggestions for improvement for your courier organization. There are plenty of great delivery management software options, but you require more than just powerful business tools. You also need to understand how to use them. Here are three tips for putting courier delivery software to good use.


The world’s best business applications vary widely yet share a common characteristic: They heighten your access to data. For instance, leading home delivery software systems allow you to integrate practices like package scanning, warehouse space management, and driver location tracking so that you can keep tabs on individual orders and processes throughout the complete lifecycle.


Before zooming in on any of the acute details, consider the more general processes and activities that you engage in on a regular basis. Use these to come up with business-oriented key performance indicators, or KPIs, related to broader domains. Refer to your business plan or core mission statement to identify the most important quantitative figures that indicate organizational success. Do you place a high value on seasonal revenue? Are you concerned with cutting fleet fueling costs or minimizing delivery times? The goal is to paint a big-picture view of your business, so decide which elements you want your at-a-glance perspective to feature before you move forward.


Now examine the fine-grained activities that let your company thrive. You can use these to conceptualize performance objectives for specific positions or job roles. For instance, suppose you were assessing your delivery drivers’ performance. You’d probably want to list the kinds of responsibilities they hold. Once you’ve enumerated position-specific responsibilities, it’s easier to connect each duty to a primary KPI that it influences. As an example, a delivery driver who also works in the warehouse might have a heightened impact on whether orders get fulfilled on time because he is responsible for correctly loading the truck with the day’s parcels. Go through all of your company’s major processes or job positions to identify performance variables relevant to each.


By now, you should have a set of major KPIs and a whole army of process-specific performance factors to track. Organize your delivery management software so that you can switch between the two levels at will. Finally, connect your app to real-world data tools, such as barcode scanners, vehicle trackers, or even drivers’ mobile devices. For example, you might use courier delivery software to:

  • Automatically track package scanning to highlight order fulfillment hangups
  • Draw parallels between customer reviews, complaint handling and repeat business
  • Proactively recognize fleet maintenance history patterns so that you can stay ahead of vehicle breakdowns
  • Identify which package sizes correlate with high-revenue deliveries.


It’s up to you to choose what you’ll use your delivery management software to accomplish. No matter how you put your toolkit to use, however, it must be flexible enough to accommodate fast integrations with real-world, up-to-the-second data sources. Discover why carriers of all sizes depend on Key Software Systems to stay informed.

Consumers interacting only with their computer or mobile screen might feel that e-commerce just about shopping online. However, it is so much more than that. E-commerce is a synonym for business efficiency at every operational level, even the supply chain.

According to data published by Statista, retail e-commerce sales worldwide amounted to US$2.3 trillion in 2017. This revenue is projected to grow to US$4.88 trillion by 2021. With new sales channels, increased globalization and higher competition, e-commerce has enlarged the market for companies across the world.


Implementing e-commerce increases a business’ overall performance. Effective implementation of e-commerce on the supply chain, across all phases of the business, can reduce costs, boost revenue and efficiencies, and expand market opportunities. Such improvements also result in lower inventory levels, streamlined procurement processes and reduced logistical costs, says an expert at Key Software Systems.


Ecommerce has led to an increase in the number of products, which allows the consumer to choose from a sea of options, while comparing and analyzing various products. However, the frequent changes in assortments can cause extra complexities in the supply chain for producers.

The increased number of products in the assortment, driven by e-commerce, means a larger number of products in stock. Other effects of e-commerce, such as changes in packaging and value-added services, create the necessity of improving warehouse efficiency, leading to the warehouse being regularly adjusted and updated, according to Eurogroup Consulting.


With the rise of e-commerce, the modern consumer is able to control their order and delivery size. Although order sizes have decreased, there is a significant increase in the number of orders. Moreover, consumers now expect the shortest delivery times and last mile delivery. This requires companies to properly plan their supply chain management by sharing information with retailers in much better ways.

Integrated supply chains enable better information sharing between consumers, retailers and producers. Retailers are able to provide all kinds of interaction possibilities, including stock insight, product specifications, order and payment status, promised delivery times and warranty information to their customers in real time. This only improves customer satisfaction, which drives more sales.

It is clear that ecommerce impacts the supply chain for retailers. They are somehow compelled to craft their supply chain based on important aspects like separate picking strategies, differentiation in packaging, shorter product lifecycles, small order sizes and higher number of deliveries, and internationalization. Unless they are able to achieve efficiencies across the board in all these aspects, they will be left out of the race to the top.


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