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Maximize Customer Service and Drive in New Business!
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With four Special Instruction boxes in Xcelerator's Order Entry, your dispatchers and drivers are aware of your clients' special needs on every leg of the shipment.
- Red areas indicate fields that are required to take an order. These can be the same throughout your client base, or tailored to meet your clients' specific needs. This feature eliminates processing orders that are missing critical information, and ensures your clients' needs are met...EVERY TIME!
- Xcelerator Charge/Order Details provides your CSR's with detailed information on Accessorial Charges, discount information, ETA, mileage, and much more. If your client has a question, your people will have the answer in a clean and easy to view format.
- Our courier software is equipped with a powerful Quick-Track tool. It doesn't matter where you are in Xcelerator, just enter the tracking ID number of the job in the Quick-Track box, bring up the ticket, and impress your customers with easy access to time critical information. Why look through bundles of paper, or review hundreds of records while your customer is on hold?
- Xcelerator's Automatic Email Notification system is the best in the biz!!!
Highly rated by our clients, our nine levels of customizable notifications make this the most exciting and comprehensive customer service tool in the industry!
Contact our Sales team to see how these customizable notifications, not only maximize customer service levels, but also drive in new business.
Want more secrets to success using the most powerful Order Entry System on the planet?
Xcelerate your success and
contact our sales team to set up an online demo.
Handle More, and Streamline the Process!
- Xcelerator courier software empowers your users to handle more calls with ease and flexibility, with 5 separate order entry screens. In a heavy on-demand environment, CSR's can maximize output, using all 5 screens, turning your 1 user into 5. Moving from screen to screen is simple and all information on the previous screen is saved (note red) until removed or processed.
- Our courier software allows you to customize Client Specific default settings for Vehicle and Service types, as well as, the Pick-up or Delivery address. With these settings in place, in 4 seconds, your CSR's can easily transition to... "Thank you for choosing..."
- No mouse required! These control commands are simple shortcuts to move around order entry. These commands coupled with the Client Specific Defaults provide quick and easy access to information, to process more jobs in less time!
- Xcelerator's courier software Hot Key list
equips your CSR's with the tools they need to quickly access Next Flight Out information, Fast Reference numbers, Common Address files, Credit Card Transactions, and much more!
Want more secrets to success using the most powerful Order Entry System on the planet?
Xcelerate your success and
contact our sales team to set up an online demo.
Compete with UPS or FEDEX?
- Do you have clients that need to define weight, length, width and height for each individual package?
Xcelerator's Itemized Packages feature is the tool you need. With Itemized Package Level Tracking, your clients will always know where their packages are.
- Attach warehouse inventory directly to an order. Pick list will appear in the warehouse and your inventory will be automatically updated. No more using 2 systems or spreadsheets for inventory control. One system runs it all!
Want more secrets to success using the most powerful Order Entry System on the planet?
Xcelerate your success and
contact our sales team to set up an online demo.
Simple, Stable and Proven...That's Xcelerator's Dispatch.
- Utilize Dual Monitors! Simply click to separate open orders and drivers with orders to 2 screens for enhanced viewing. A video card and extra monitor is all you need.
- Fully Customizable Screen: Ever wish you could view the information in a different layout? Xcelerator delivers. Can also be saved by login. You control what your dispatchers see.
- Simple feature to "hide" orders that you don't need to view immediately. One simple click will put them behind the scenes and another will bring them back.
- Powerful sorting tool, by user. From acct number, to dispatch time, to time zone and everything in-between. Easily filter thousands of jobs by the parameters you want to view them.
- Color coordinated service time for instant identification, and yellow and red shipment time alerts. Your dispatchers will be pro-active instead of re-active with Xcelerator.
Want more secrets to success using the most powerful Courier Software System on the planet?
Xcelerate your success and
contact our sales team to set up an online demo.
Take Your Company to the Next Level...
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View driver locations on a map in real time to aid in making intelligent dispatch decisions. Track a drivers course over the last 90 minutes and see detailed information for shipments all on the map.
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Driver pop up with picture I.D. and instant message field for simplified communications.
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Simply and confidently assign multiple drivers and split commissions with ease.
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Quick POD feature easily allows you to clear jobs with 2 clicks if you choose to not use the wireless POD feature.
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Complete driver manifest available with 1 click. Also sortable by types of runs.
Want more secrets to success using the most powerful Courier Software System on the planet?
Xcelerate your success and
contact our sales team to set up an online demo.
- MobileTek, by Xcelerator is the most robust mobile application available today. Bullet-proof dependability with an easy-to-use interface will keep your drivers running efficiently, and your customers happy.
- Your driver delivers the package and gets a signature... In less than 1 minute, your customers can view their digital signature as proof of delivery. No need to wait for your driver to get back to the office and upload all of the signatures for the day!
- Add barcode scanners to the signature capture device for a powerful one-two punch!
With package level detailed scanning, your customers will never question where their package is, or who signed for it!
Our Sales team is ready to work with you to develop a comprehensive communication structure to ensure your drivers and customers are spoiled with real time information at their fingertips.
Contact us now for an online demo!
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Xcelerator has the ability to interact with multiple devices and providers. Each device and provider offers their own benefits and Xcelerator communicates with each device according to their capabilities. Whether you want to use a customizable WAP interface, Email, or incorporate the latest Windows Mobile technology into your company. Xcelerator has the flexibility and experience to meet your needs.
Want more secrets to success using the most powerful Courier Software System on the planet?
Xcelerate your success and
contact our sales team to set up an online demo.
1000's of Shipments in Seconds...
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Xcelerator has the features and functions that make you attractive to large shippers. If your customers or prospects want to send you spreadsheets of shipments, or create an EDI server to server communication relationship with you, Xcelerator can seamlessly provide the necessary tools to meet your customers' needs and have you processing thousands of orders with a few clicks of the mouse or no manual intervention at all!
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Synchronize your Barcode Scanners to the shipments in seconds using the Barcode Manager. This powerful tool ensures your customers' packages are verified and tracked throughout the system. With built in OS&D reports, filtering, and the ability to export this information, you can feel confident that your customers are getting the information they need!
Contact our Sales team to discover how Xcelerator Distribution can help serve your existing customers, create interest from your larger prospects, and open up new streams of revenue!
Route Your Shipments with Ease.
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Couple the Mass Import and EDI with Xcelerator's powerful Route builder to create a dynamic and flexible interface to automatically build your routes in seconds.
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Route Builder is an efficient and easy to use tool, maximizing your output with features like Dynamic Routing. This user-friendly interface allows you to add on-demand jobs to existing routes, or simply adjust your routed shipments to the most profitable combinations. The freedom, flexibility, and options are yours to choose!
Contact our Sales team to discover how Xcelerator Distribution can help serve your existing customers, create interest from your larger prospects, and open up new streams of revenue!
Get to what matters!
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Xcelerator's courier software brings the necessary tools to your business to ensure accuracy of billing, the freedom to set client specific terms, the flexibility to export to multiple accounting packages, and the speed to get it done in a couple of clicks.
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Xcelerator has the capability to export accounting information to multiple packages including but not limited to: QuickBooks and Peachtree. Easily chop hours off of the time it is currently taking you to invoice customers, pay drivers, and handle collections.
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Are your customers asking for EDI billing? It's an easy set up and transition with Xcelerator's EDI capabilities. You can offer your customers or prospects this feature, which allows them to import this file directly into their own accounting program. Simple for them. Fast and accurate for you.
Contact our Sales team to discover how Xcelerator's built-in Accounting can help organize and simplify your business!
A Collections Module to Deliver Results...
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The Xcelerator Collections component will equip your collections Agent with the tools needed to receive payments.
Agents can answer questions with certainty, access all relevant job/invoice data and email statements to clients with just 1 click.
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Administrative reporting will show you every single step a collections Agent performed during the course of the day or week.
Every viewed Account, memo made or statement sent is logged in the database for review by a manager.
Contact our Sales team to discover how Xcelerator's built-in Accounting can help organize and simplify your business!
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Inspect what you Expect!
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Xcelerator courier software puts valuable resources that help you manage your business right at your fingertips! With hundreds of standard interactive reports, you can inspect everything from late deliveries to driver daily summaries, and everything in between. These reports are valuable tools to help focus on potential growth opportunities and uncover possible pitfalls that need to be addressed.
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Report Writer offers everything you can find in our standard reports but adds a little octane with the capabilities of SQL Reporting. The reports you write can be protected by passwords and remain user specific, or be shared amongst department members. Xcelerator's report writer also lets you email these reports in spreadsheet format or HTML.
Contact our Sales team to discover how Xcelerator's hundreds of built-in Reports can help you effectively manage your business.
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