The world is witnessing a revolutionary phase in last mile delivery. Market leaders are constantly experimenting to make their courier dispatch system faster and more flexible.

Dispatch management faces several challenges at various stages. Issues like management of geographically dispersed teams, obtaining location information and tracking driver behavior are the most common among these challenges. Information overload and impromptu management of small issues in courier management can give managers a hard time, especially while managing competing incoming work requests, while optimizing the entire operations.


For any courier business, scheduling and dispatching are core activities. To ensure timely deliveries, courier companies are using dispatch management software to streamline the process and make it more efficient. Working with pre-defined parameters, dispatch software is an affordable solution that delivers higher return on interest (ROI) in comparison to any other dispatch method. According to the scheduling needs, managers have the authority to create new parameters and modify or delete existing ones.

The web-based courier dispatch software tracks and traces order entry, driver entry and dispatch couriers. Features like GPS tracking and dashboard alerts help not just ensure timely delivery but also help improve driver safety.

Dispatch management software features built-in scheduling criteria that automates the process of scheduling parcels. The software also schedules vehicles/drivers to achieve the most efficient delivery. The software is aligned with the service policies of the courier business and, thus, prevents the unauthorized use of the company's assets.


Social Reviews

Key Software Systems LLC IconKey Software Systems LLC

5100 Belmar Boulevard, Farmingdale

4.8 20 reviews

  • Avatar Excel Group ★★★★★ 8 months ago
    Key Software has been our vendor since 2009. We've been able to evolve the solutions we can provide to our courier clients because of the constant developments they make to their product. They have proven time and time again to be … More easy to work with. We truly value this partnership!
  • Avatar Soniq Transportation & Warehouse ★★★★★ 8 months ago
    Soniq has utilized Key Software's Xcelerator system for over a decade now. We are very happy with the system capabilities, ongoing improvement updates, and the support team!
  • Avatar Kyle Stewart ★★★★★ 8 months ago
    Outstanding courier and delivery software. Always on the cutting edge of the industry and open to customer feedback and ideas. The Key Software team is the best!!
  • Avatar Adam Autera ★★★★★ 8 months ago
    Key has developed a truly amazing system. In the 15 years that I have been a user, the system has improved and expanded in many useful ways. It is an integral part of my company's growth, and is a selling point with new clients, both … More local, as well as international.
  • Avatar Harold Boyett ★★★★★ 3 years ago
    We have been using Key Software's flagship products, Xcelerator and MobilTek since 2009. We are highly satisfied as it meets our needs and exceeds our expectations. The company provides a steady cadence of cutting-edge enhancements … More with each subsequent release. The software helps us to be a leader in our industry. All aspects of the delivery cycle are taken care of with ease and precision: from online customer access, order entry, dispatch, integration, tracking, gps, mobile workforce, commissions, invoicing, and all back-office functions.
  • Avatar Mahir Butt ★★★★ 7 months ago
    Great company to work with have been a customer for a long time and I can honestly say that our experience has been great with this company thus far !
  • Avatar Zip Logistics Dispatch ★★★★★ 10 months ago
    Excellent product, Awesome Support and open to hearing new ideas.

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