The world is witnessing a revolutionary phase in last mile delivery. Market leaders are constantly experimenting to make their courier dispatch system faster and more flexible.
Dispatch management faces several challenges at various stages. Issues like management of geographically dispersed teams, obtaining location information and tracking driver behavior are the most common among these challenges. Information overload and impromptu management of small issues in courier management can give managers a hard time, especially while managing competing incoming work requests, while optimizing the entire operations.
For any courier business, scheduling and dispatching are core activities. To ensure timely deliveries, courier companies are using dispatch management software to streamline the process and make it more efficient. Working with pre-defined parameters, dispatch software is an affordable solution that delivers higher return on interest (ROI) in comparison to any other dispatch method. According to the scheduling needs, managers have the authority to create new parameters and modify or delete existing ones.
The web-based courier dispatch software tracks and traces order entry, driver entry and dispatch couriers. Features like GPS tracking and dashboard alerts help not just ensure timely delivery but also help improve driver safety.
Dispatch management software features built-in scheduling criteria that automates the process of scheduling parcels. The software also schedules vehicles/drivers to achieve the most efficient delivery. The software is aligned with the service policies of the courier business and, thus, prevents the unauthorized use of the company's assets.