With the consumer becoming more aware and tech-savvy, their expectations have also been rising. Businesses that can deliver items to the end users as fast as possible are able to ensure customer satisfaction, along with business growth. Other than delivering fast, businesses today need to offer visibility and transparency in their delivery process. Customers want to track and trace their packages across every step of the process.
Slow and poor supply chain management techniques often lead to delays, loss and damage to goods. This is the major disadvantage of conventional delivery methods. Last Mile Delivery software has come to courier services' rescue by allowing quick and safe delivery of the products.
Last mile delivery offers competitive advantages to businesses. It ensures cost efficiency, not just by picking warehousing services closest to the customer's location but also planning the most efficient route. This saves a lot of time and money in getting your products delivered to the end user.
Drivers getting stuck in traffic during peak hours, bad weather conditions and construction, which can cause delays in package delivery. It can also lead to an increase in fuel expenses, driver attrition, legal issues and lost customers. The dynamic route optimization feature in last mile software offers you the best optimized route, while considering all uncertainties.
With its GPS tracking feature, the software helps discover and solve problems in real time, ensuring that each package is delivered to its destination in the quickest possible time. Meanwhile, the customer is kept updated about the delivery via email or SMS text messaging.