When a person makes an order online, they want to know the status of their package. With our delivery management software, we make it possible for a consumer to know the status of their order from the time they place it until it arrives at their doorstep. Package tracking technology has changed a lot over the past few years, making it possible for a consumer to find out exactly where the parcel is when the status shows "out for delivery." Consumers who are able to track this status and the locations of parcels show more satisfaction with the retailer and a greater likelihood of making another purchase.
Consumers expect to be able to do most of their shopping and other types of business online. A majority of people make their orders with their smartphones. Once a consumer makes an order, they want to know where their parcel is and when it will arrive. In order to satisfy those expectations, retailers have partnered with developers like us so that they can use our courier tracking software. Our delivery software makes it possible for the consumer to check their order status at any time and find out where the parcel is and when it is expected to arrive.
Mobile Apps for Parcel Tracking
For the convenience of consumers, our dispatch software includes a mobile app that consumers can use in order to find out exactly where their parcel is. Research shows that being able to track the package's status plays a considerable role in how satisfied a consumer is with the retailer. Once the retailer fulfills the order, a courier picks it up. After the parcel is in the hands of the courier, the status of the order in our tracking software shows that it is "out for delivery." For many consumers, simply knowing that the parcel is out for delivery is not enough information. Our software takes parcel tracking up a level.
What Our Courier Management System Does
Our courier management system includes a real-time mapping app that businesses and consumers can use to follow deliveries. The app has accurate information based on the GPS of the courier. The up-to-the-minute location of the courier displays on a map accessible to the consumer through an app on their smartphone or other mobile device. There are also versions of the app available for desktop and laptop computers. The app is compatible with Chrome, Firefox, Edge and other internet browsers. Consumers can see how many more stops there are between the courier's current location and their location. A delivery time estimate is provided by the app. This time estimate is based on the planned route of the courier, traffic conditions, the weather, and the number of stops that the courier has to make. With this information, the consumer has the ability to reroute the delivery or allow for a neighbor to sign for it if they will not be at home when the courier arrives.
We know that consumers want their orders, and they want them fast. Tracking your packages that are out for delivery has never been easier with delivery management software.