According to a report titled, Technological Disruption and Innovation in Last-Mile Delivery, the e-commerce market in the US is projected to reach nearly $500 billion by 2018. This is predicted due to recent technological innovations in how last-mile delivery to customers takes place, and with new business models.
In today’s times, courier companies are making every possible effort to satisfy the rising consumer expectations by impressing them with quality shipping, mapping, and tracking facilities. All this is being done to provide buyers a seamless shopping experience.
Unlike earlier, when most things were done manually, courier companies today are leveraging upon dispatch management software that has automated the flow of packages. This offers time sensitive information while ensuring on-time and safe delivery of packages; therefore raising profits.
Driver Safety Has Become the Priority
In 2015, more than 4,000 large trucks and buses were involved in fatal crashes, rising 8% from the previous year. However, with logistics companies seeing the safety of the cargo as their primary responsibility, they are increasingly relying on tracking technology to keep an eye on every vehicle in their fleet. This ultimately ensures driver safety.
For courier services, fleet vehicles collect parcels from warehouses or from other businesses, to deliver them at the customer’s doorstep. However, when delivering, drivers can be exposed to dangerous road conditions, putting themselves, the vehicle, and cargo, all at risk. This is where GPS tracking becomes to the rescue.
GPS Tracking in a Mobile Device
GPS tracking devices allow fleet managers to monitor each vehicle and its driver, ensuring their safety in real time, while analyzing the driver’s driving habits, says an expert at Key Software Systems. With the various driver safety tools, such as route replay, driver safety report cards, and alerts for driver’s unsafe behavior, fleet managers confirm that their crew is safe on the road.
Other than installing a GPS tracking device on fleet vehicles, companies are using another leading-edge technology, wireless mobile courier management software. This is available in a user friendly and intuitive handheld device, which has further simplified the management of the delivery workforce. It features GPS tracking, along with Shared-Stops and real-time data synchronization.
Drivers are provided with valuable information at every step, which keeps them moving through the day. Moreover, companies get proof of delivery and can maintain records of goods delivered, since the software enforces accountability by means of signature capture.