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September 9, 2021

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All, Newsletter

Dispatch management is one of the most crucial tasks of a service company aiming to provide fast and efficient delivery operations. The task involves matching customer and equipment needs with appropriate field service workers. Organizations are increasingly choosing to use dispatch software that automates and optimizes field workers’ schedules across geographies thereby boosting productivity. Dispatch […]

September 2, 2021

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All, Newsletter

The increasing popularity of mobile and its instant connectivity feature has led to a dramatic shift in the way logistic operations are carried out around the world. With a large percentage of the world population using smartphones and accessible 24/7, businesses have had to change their working to include mobile-friendly technologies in the provision of […]

August 5, 2021

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All, Newsletter

The global courier, parcel, and express market is consistently growing along with rising demand and customer expectations. This market has increased from $157 billion in 2010 to $330.34 billion in 2019, according to the data published by Statista. With the growing volume, the demand for quicker and more reliable deliveries has increased as well. If you […]

July 29, 2021

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All, Newsletter

The key to improving delivery management is working on improving operational efficiency at each step of the delivery process. It is essential regardless of whether your company is a startup, a global brand, or anywhere in between. Your delivery operations should always be aimed at achieving optimal customer satisfaction while using minimal resources, despite high […]

July 6, 2021

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All, Newsletter

Logistics and supply-chain play an important role in the success of almost every business in the service industry. That is why the market size of the couriers and local delivery services industry in the US has witnessed a growth of 4.7% per year on average between 2016 and 2021, reaching 118 billion dollars in 2021, […]

June 29, 2021

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All, Newsletter

With increasing demand and customer expectations, efficient dispatch management is becoming more important for businesses to stay competitive in the industry. In a 2018 survey, 92% of respondents revealed that they wouldn’t choose the same delivery company after three or four instances of poor customer service, according to an article by Forbes. So, you can’t afford […]

June 24, 2021

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All, Newsletter

There were 5,333 fatal occupational injuries in 2019, the largest annual number since 2007, according to the figures released by the U.S. Bureau of Labor Statistics. That means that a worker died every 99 minutes from a work-related injury in 2019. Worker safety is a major concern in the logistics industry as well. That is why […]

May 18, 2021

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All, Newsletter

Route optimization means determining the most efficient routes in terms of cost, resources, and time for a mobile workforce. It plays a crucial role in reducing overall costs in the logistics industry by saving both time and money. The total market share of couriers and local delivery services in the United States crossed 114 billion […]

May 4, 2021

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All, Press Release

Driving business forward. How Pinnacle Logistics migrated to a new software platform while experiencing major growth in their start-up phase, all while continuing their high levels of service expectations for their customers. Leveraging Key Software Systems’ on-boarding process, and technology that delivered automation for their Pricing, Operations, and Communications to Customers and Drivers, were critical […]

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Social Reviews

Key Software Systems LLC IconKey Software Systems LLC

5100 Belmar Boulevard, Farmingdale

4.8 21 reviews

  • Avatar Excel Group ★★★★★ 5 months ago
    Key Software has been our vendor since 2009. We've been able to evolve the solutions we can provide to our courier clients because of the constant developments they make to their product. They have proven time and time again to be … More easy to work with. We truly value this partnership!
  • Avatar Mahir Butt ★★★★ 2 months ago
    Great company to work with have been a customer for a long time and I can honestly say that our experience has been great with this company thus far !
  • Avatar Adam Autera ★★★★★ 5 months ago
    Key has developed a truly amazing system. In the 15 years that I have been a user, the system has improved and expanded in many useful ways. It is an integral part of my company's growth, and is a selling point with new clients, both … More local, as well as international.
  • Avatar Zip Logistics Dispatch ★★★★★ 5 months ago
    Excellent product, Awesome Support and open to hearing new ideas.
  • Avatar Kyle Stewart ★★★★★ 5 months ago
    Outstanding courier and delivery software. Always on the cutting edge of the industry and open to customer feedback and ideas. The Key Software team is the best!!

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