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The key to improving delivery management is working on improving operational efficiency at each step of the delivery process. It is essential regardless of whether your company is a startup, a global brand, or anywhere in between. Your delivery operations should always be aimed at achieving optimal customer satisfaction while using minimal resources, despite high […]

Logistics and supply-chain play an important role in the success of almost every business in the service industry. That is why the market size of the couriers and local delivery services industry in the US has witnessed a growth of 4.7% per year on average between 2016 and 2021, reaching 118 billion dollars in 2021, […]

With increasing demand and customer expectations, efficient dispatch management is becoming more important for businesses to stay competitive in the industry. In a 2018 survey, 92% of respondents revealed that they wouldn’t choose the same delivery company after three or four instances of poor customer service, according to an article by Forbes. So, you can’t afford […]

There were 5,333 fatal occupational injuries in 2019, the largest annual number since 2007, according to the figures released by the U.S. Bureau of Labor Statistics. That means that a worker died every 99 minutes from a work-related injury in 2019. Worker safety is a major concern in the logistics industry as well. That is why […]

There has been an exponential growth in online shopping over the years that has continuously pushed businesses to improve their logistics. It is estimated that last-mile delivery accounts for almost 53% of the total delivery costs, according to an article by PwC in 2019. This makes it extremely important for logistics providers to look for any […]

Route optimization means determining the most efficient routes in terms of cost, resources, and time for a mobile workforce. It plays a crucial role in reducing overall costs in the logistics industry by saving both time and money. The total market share of couriers and local delivery services in the United States crossed 114 billion […]

Technological advancements, especially smartphones, have effectively transformed the world around us. They have become an easily accessible source of information and services for individual users as well as businesses. With mobile technology contributing more than ever before, more and more companies are realizing their importance in business operations due to factors like improved consistency, accuracy, time […]

Optimizing field operations is all about prompt reactions and efficient allocation and management of resources. Driven by B2C growth, it is estimated that the Courier-Express-Parcel (CEP) market will increase at a CAGR of 5.78% between 2016 and 2020 and reach $343 billion, according to an article published by Accenture. The article further states that nearly 89% […]

The Courier, Express, and Parcel (CEP) market is growing at an exponential rate. It is estimated to be around 90 billion euros in North America in 2020, according to data published by Statista. It is also expected that a compound annual growth rate of 5% will be seen between 2015 and 2025. There have been consistent […]