Our 2014 User Conference will be held on October 8th, 9th and 10th at the Ocean Place Resort & Spa located on the beautiful Jersey Shore in Long Branch, NJ. The conference will begin with a meet-and-greet on Wednesday, Oct. 8th between 7:00 pm - 9:00 pm and will end on Friday, Oct. 10th at 2:00 pm.
Seats are limited and going fast so sign up today! Registration fee includes ALL meals, spirits and beverages. We look forward to seeing everyone and sharing exciting updates on new features, new options and future plans!
Wednesday, October 8th
7:00 PM - 9:00 PM Welcome: Opening reception.
Thursday, October 9th
8:00 AM - 9:00 AM Breakfast
9:00 AM - 9:15 AM Introduction
9:15 AM - 10:30 AM Session 1: MobileTek Exciting news coming from MobileTek including Vantage Point, iOS, Windows Phone, hyperSHIP and X Reports. We will discuss capabilities and features.
10:30 AM - 10:45 AM Break
10:45 AM - 11:30 AM Session 2: Support Explore Phaseware and learn more about this exciting new feature that will assist in keeping you informed about any support issues you have, entering new support tickets and other valuable features.
11:30 AM - 12:00 PM Session 3: Interconnect Learn exactly what Interconnect is and how to take advantage of it.
12:00 PM - 1:00 PM Lunch
1:00 PM - 2:15 PM Session 4: Last Mile Medical Deliveries with Guest Speaker Ken Arnold Get a perspective on what Hospitals, Labs and Clinics are looking for from Courier Companies and their Drivers in terms of service levels, visibility and accountability. You will learn how to use Xcelerator and MobileTek to meet those needs and separate yourself from the competition. (Scroll to the bottom of this page to learn more about Ken Arnold.)
2:15 PM - 3:00 PM Session 5: EDI We will walk through the process, challenges and the highlights of creating, maintaining and expanding on EDI communications.
3:00 PM - 3:15 PM Break
3:15 PM - 4:30 PM Session 6: Features Discover items you may not know exist within Xcelerator and MobileTek, Instant Access, hyperSHIP, and more.
6:00 PM - 8:00 PM Dinner and the opportunity to network with other Xcelerator members!
8:00 PM - 10:00 PM After dinner, time for some fun: Texas Hold 'em!
Friday, October 10th
8:00 AM - 9:00 AM Breakfast
9:00 AM - 10:45 AM Session 1: Past, Present, Future We will cover development over the past year, what we are working on now and the future of Key Software including our new office space that includes an onsite customer training area and an enhanced development and customer support center.
10:45 AM - 11:00 AM Break
11:00 AM - 12:30 PM Session 2: Open Forum This is your opportunity to inform us on where you think the industry is heading, law changes that could affect your software and your future needs and goals. This is your chance to let your voice be heard!
12:30 PM - 1:30 PM Lunch
1:30 PM Adjournment
Introducing Our Guest Speaker, Ken Arnold (Thursday, Session 4)
Ken Arnold worked as an in house courier for Smithkline Beecham Clinical Labs and ultimately became their courier/trainer. Over time, Ken has owned, operated and sold two successful medical courier companies and is a current owner of Integrity Medical Couriers in Colorado Springs, CO. Along with being published in the Courier Magazine and Medical Lab Observer Magazine, Mr. Arnold has enjoyed being a featured speaker at courier industry trade shows and conventions. His medical training company, Integrity Medical Courier Training, has trained over 110 laboratories, hospitals, military hospitals and outsourced courier companies in the United States, Canada and Singapore. Ken is also a Founder and Event Host of the Medical Transportation Summit. Since 2012, the Medical Transportation Summit has brought together Nationwide Laboratories, Blood Banks and Pharmacies together with Last Mile Delivery Companies to ensure that high levels of service and patient care are being provided.